Student housing software usually means the system that holds applications, room assignments, leases and payments. Operations software is the layer underneath: who cleans which room today, which maintenance ticket is late, what state the room was in when the student arrived, and what gets billed back when they leave.
A PMS holds people, bookings, contracts and money. Operations software runs the daily work across buildings and rooms.
| Job | PMS | Operations software |
|---|---|---|
| Bookings and contracts | Yes | No |
| Rent and payments | Yes | No |
| Cleaning schedules | No | Yes |
| Maintenance and work orders | No | Yes |
| Check-in and check-out inspections | No | Yes |
| Asset register with prices | No | Yes |
| Damage recovery and chargebacks | No | Yes |
| Student issue reporting by QR code | No | Yes |
You keep your PMS, or your spreadsheet. Operations software sits next to it.
The scope is everything that happens to a building and the people working in it, from the day a student arrives to the day the room is turned over for the next one.
Day to day it belongs to the head of housekeeping and the operations manager, who plan the work and see what is late. The general manager and the property or residence manager use it for the picture across buildings: what is open, what is overdue, what is costing money. The maintenance team works from it directly, picking up tickets on a phone rather than a printed list.
Students touch it too, through an app or a QR code in the room. They report a problem with a photo, see it acknowledged, and confirm their room condition at check-in without downloading anything or emailing the front desk.
A complete system should cover the whole operating cycle. These features should work together.
Campus Pilot is $2.50 per bed per month (£1.75 in the UK, A$3.50 in Australia). Every feature and every user is included. Whether you run 1 building or 40, the price per bed is the same. There are no extra charges for extra features, extra users or setup. Use the damage recovery calculator to compare the cost with your current write-offs.
Student housing operations management becomes useful when it is measurable. Teams can track response times, cost per room and the most frequent issues. Managers can compare buildings. They can see delays before residents complain.
Campus Pilot is the operations layer for student and long-stay housing. It sits next to your current system of record.
The platform has been running at The Social Hub across around 15,000 rooms for seven years, through intake peaks, hybrid student and hotel floors and everything in between. Book a demo and we will show it on your own buildings.
No. Campus Pilot does not hold reservations, leases or payments. It sits next to your PMS, housing management system or reservations spreadsheet and runs the operational side: cleaning, maintenance, inspections, assets and damage recovery.
No. Those systems remain the record for applications, assignments, leases and billing. Operations software reads occupancy and check-out dates from them and adds the layer they were never built for: daily cleaning plans, work orders, inspections with photo evidence and automatic chargebacks.
Campus Pilot is priced per bed per month with everything included, so housekeeping, maintenance, inspections, the asset register and the student app are all in the same plan rather than sold as modules. Current tiers are listed on the pricing page.
Weeks, not months. Rooms and occupancy come in from your existing system or spreadsheet, checklists are configured from your current ones, and teams start on live rooms straight away. There is no scoping project and no IT programme to run first.
A live walkthrough of Campus Pilot on your own buildings, reservations and checklists. Live within a week.
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